Privacy and control
Civixly limits the personal information it keeps, gives signed-in users a direct data download, and provides a permanent account-deletion control.
From Settings, you can download a JSON copy of the personal account data Civixly currently associates with you.
You can also permanently delete the account after confirming your current password. This removes the authentication account and its linked profile, district and seat assignments, follows, ratings, community content, notification settings, and signed-in support messages.
Public government records are not personal account data. They remain available even when a Civixly account is deleted.
These are maximum live-system retention targets. A scheduled cleanup enforces the time-based rules each day.
The address is used transiently to resolve representation and then discarded. Civixly keeps only a coarse locality, U.S. House district, state House district, state Senate district, and the matching federal and state seat assignments.
Deleting the account removes the linked live account records. Community content you individually mark deleted may remain restricted for up to 30 days so an open safety report can be reviewed.
These records help the product show delivery state and diagnose recent notification problems; they are not kept as a permanent activity history.
A message linked to an account is removed sooner if that account is deleted.
The longer window supports recurrence review, abuse prevention, and a limited audit trail. Open content reports are retained until reviewed. Deleted account identifiers are removed from the retained moderation trail.
Restricted encrypted backups may retain deleted information temporarily until the hosting provider's normal backup rotation completes. They are not used to recreate an individual deleted account.
Use the dedicated private reporting path. Do not include passwords, authentication tokens, or another person's sensitive information.
Contact Civixly about security or privacy